How many times have you walked away from a
conversation wishing that you had handled it differently? A disagreement,
perhaps, where you wish you’d said less, or said more, or adjusted your volume
up or down. Or you delivered some bad news and the other person’s reaction
wasn’t at all what you’d imagined when you rehearsed it. Or your voice failed
you when you had to defend your opinion, a colleague, your job.
For many of us, losing our true voice in the face of
fear, controversy, awkward situations and difficult conversations is an
all-too-often occurrence. So how do you find it and ensure it’s at the ready
for every conversation?
“To effectively communicate, we must realize
that we are all different in the way we perceive the world and use this
understanding as a guide to our communication with others.”
- Dr. Lawrence J. Peter
- Dr. Lawrence J. Peter
It starts by understanding your own communication
style, and how your beliefs impact your perception of experiences and
information. Do you make assumptions that prevent you from speaking
authentically? Do you hold back because of past negative experiences that you
fear will be repeated? Leaving things unsaid that need to be said can be as detrimental
as saying too much, if not more so. Detrimental to you, whose needs are not
being met, and detrimental to others, who may need the information or insight
you provide.
Recognize that others also view experiences and
information through their own belief-based lens. Speak in a way that respects this
by listening for understanding and clarifying intent. When you adapt your
delivery so that others will hear you, your true voice will come through.
There are a number of assessment tools available to
help you understand your communication style and understand the style of
others. With this knowledge you can learn how to adapt to others. You can stop
working to get your point across and begin to truly listen to others. Here you will find the power of your true
voice.
If you’re interested in learning more about these
assessments for you or for your organization, please contact me for your local
Lumina Learning Affiliate. You can reach
me at RebeccaBales@luminalearning.com.
Listen on,
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