Winston Churchill once said, “If you’re going through hell, keep going.”
In other words, be resilient.
In today’s ever-changing, highly competitive and
sometimes brutal world of business, leaders are called upon to “keep going”
even in the face of monumental failure. And although it may seem like hell,
experiencing failure and developing the skills and strength to forge through it,
builds resilience, and ultimately leads to success.
What is a
resilient leader?
A resilient leader is someone who sees failure as a
learning opportunity. They are able to manage ambiguity, and readily adapt to
changing circumstances and requirements. Resilient leaders tend to have a growth mindset, meaning
that they realize they are still learning, embrace challenges, persist in the
face of setbacks, and see efforts as a pathway to mastery. The opposite of this
is a fixed mindset. Someone with a fixed mindset is not open to learning – they
believe they already know it all. They are all about “looking smart,” and they avoid
challenges and obstacles that might prove otherwise. They avoid negative
feedback, even when it might be useful.
Resilient
leaders:
Look for the
positive. Resilient leaders focus on the positive in people and in
situations. They don’t overlook or ignore potential downsides or issues, but
spend their energy on workarounds and solutions rather than worrying about what
might go wrong.
See failure
as an opportunity. Resilient leaders learn from their mistakes. They
reframe failure as another opportunity to get it right, or as a sign they need
to take an alternative approach.
Are coachable.
Resilient leaders seek and act upon feedback. They admit their mistakes and
model an attitude of learning from those mistakes. This, in turn, helps
individuals on their team be more willing to risk trying something new.
Manage
adversity. Resilient leaders are able to push through adversity and
resistance. They figure out a way to overcome problems, and they get back up
when they fall. Every time. The difference between those who succeed and those
who don’t often comes down to a moment in time – when they want to give up, but
instead kick through the wall of resistance and find what they are looking for
right on the other side.
Get outside
their comfort zone. Resilient leaders recognize that to overcome adversity
and break through any barriers that may be preventing them from moving forward,
they need to push themselves beyond their comfort level.
Champion
change. Resilient leaders embrace change and are able to provide the
leadership and motivation for others to join them in adapting to the change.
They provide a clear vision, and through their confidence they inspire others
to work toward that vision.
How to build resilient leaders in your
organization
In addition to helping your leaders develop the above characteristics, provide them with this framework to help build their resilience.
In addition to helping your leaders develop the above characteristics, provide them with this framework to help build their resilience.
When a project or deadline fails, explore these three options each time. If you are in the business of growing leaders, review this with them in your next coaching or review meeting with them:
- What went wrong?
- What would you change next time?
- What early signs would be your markers next time for adjustments?
“The greatest glory in living lies not in
never failing, but in rising every time we fail.” – Nelson
Mandela